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Liberty Hill Utility Leak Adjustment Policy

The City of Liberty Hill allows customers to request utility bill adjustments for water leaks if they submit a repair receipt and account details within 60 days of the repair. Eligible accounts may receive up to $100 per billing cycle for a maximum of two consecutive cycles.

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What to know

Customers must submit a repair receipt, account number, property address, high bill dates, and repair description within 60 days of fixing the leak to be eligible. [1]

Adjustments are capped at $100 per billing cycle for up to two consecutive billing periods affected by the leak. [1]

An account may not qualify for an adjustment if, during the high-water volume period, the customer failed to provide repair documentation, filled a swimming pool, or established new landscape, or received a leak adjustment in the previous 12 months. [1]

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The story so far

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