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Liberty Hill Utility Leak Adjustment Policy

The City of Liberty Hill allows customers to request utility bill adjustments for water leaks by submitting a repair receipt and account details within 60 days of the repair. Eligible accounts may receive an adjustment equal to $100 per billing cycle for up to two consecutive billing cycles.

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What to know

The form also requires the property address, the range of high bill dates and the repair date and description. [1]

Eligible accounts may receive an adjustment of $100 per billing cycle for up to two consecutive billing periods. [1]

The city lists disqualifying circumstances during the high-water-volume period: missing repair documentation, filling a swimming pool, establishing new landscape, or receiving a leak adjustment in the previous 12 months. [1]

Forms can be returned by email, by mail to P.O. Box 1920, via the City Hall parking-lot drop box, or in person at City Hall, 926 Loop 332, during weekday business hours. [1]

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The story so far

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